Melbourne computer solution technicians. System Development and Computer system support

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Microsoft Windows

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Upgrading from earlier version

Click here for some Windows 7 tips
 

Which one is right for you?


* Windows Mobility Center is visible only on laptops.
** Windows 7 Ultimate is not licensed for VDI scenarios, but these features may be used to create a richer remote desktop experience when connecting to a PC running Windows 7 Ultimate.

Some product features of Windows 7, such as the ability to watch and record live TV or navigation through the use of "touch," may require advanced or additional hardware.

Windows Media Center DVR functionality might require additional hardware and is not available in all countries.

Windows XP Mode requires either OEM pre-installation or post-purchase installation of Windows XP Mode (which runs on Windows 7 Professional or Ultimate) and a virtualization technology, such as Windows Virtual PC. Internet access required and download charges may apply as set by your internet service provider. You can download both Windows XP Mode and Windows Virtual PC. Here's more information on the system requirements.

 

 

With Windows 7, you've got new choices for how to use e‑mail—along with some changes from what you might be used to in Windows Vista or Windows XP.

Picture of Windows Live MailWindows Live Mail puts all your e‑mail in one place.

Looking for Windows Mail or Outlook Express?

Windows Mail and Outlook Express aren't included in Windows 7. To use your e‑mail, you'll need to install a new program. You can download Windows Live Mail for free (if it's not already installed on your PC), or you can get a program from another company.

Once your new program is up and running, you'll be able to import your e‑mail into it.

If you've just upgraded to Windows 7 and can't find your e‑mail, don't worry—it's not lost. How you retrieve it will depend on the type of installation you've done:

What is Windows Live Mail?

Windows Live Mail is a desktop program with some great new ways to manage your e‑mail. It's part of Windows Live Essentials, a free download that also includes Messenger, Photo Gallery, Movie Maker, and other software that helps you do more with Windows 7.

With Windows Live Mail, you can read and reply to your e‑mail even when you're offline. When you're back online, new e‑mail messages will download to your PC, and any messages in your outbox will be sent.

All your accounts in one place

Windows Live Mail puts the e‑mail accounts you choose—like Hotmail, Gmail, or Yahoo! Mail—in one program, so you can get all your e‑mail messages in one place on your desktop. And if you're also using the online services of Windows Live, your calendars and contacts will stay in sync between your PC and the web.

Simple to send photos

With Windows Live Mail, you can send lots of photos without clogging up your friends' inboxes. Instead of giant image files, you send thumbnails of photos that are stored online in Windows Live. Your friends can then click the thumbnails to get the high-resolution versions.

 

Tune your Computer - 7 Tips

    Are you suffering from slow computer performance ? When you turn on the computer is the startup time slow ? Is your computer slow to to open programs ? Does you computer take time doing calculations and turning pages ? Do you feel something like your computer is much slower than it ran before ? Here are a few tips on improving your computer's operating performance - 1. Clean up your disk As you use files and browse the internet, ‘temporary' files are created and not deleted, taking up valuable space on your hard disk. The easy way to delete these is with Microsoft's inbuilt Disk Cleanup program. 2. Defragment your files It's hard to find paper documents in a messy filing cabinet. Creating and deleting files can mess up the physical storage on your computer, slowing down the time it takes to open your files. Run Microsoft's Disk Defragmenter program to literally tidy up the ‘fragments' of your files, much like tidying your papers. 3. Upgrade your hardware As technology advances, new software programs require more computing power. Consider upgrading your computer's memory, hard disk or processor, to speed things up. Additional RAM memory can especially make a noticeable, cost-effective speed improvement. For everyday business use we suggest min 2GB RAM for Vista and 1GB RAM for Windows 7 and Windows XP. 4. Check the scheduling for your software Software tasks like complete anti-virus scans and system backups can use a significant amount of computer resources, causing things to grind to a halt. If you notice that slow periods are usually worse at the same time of day, check the time that your virus scans and backups are set to run. 5. Upgrade your wireless network Wireless network technology used to run at a speed of 54 ‘Mbit/s' (megabits per second). The latest standard (IEEE 802.11n) allows files to transfer at a speed of 600 Mbits/s. Ignoring the jargon, anything that has a speed of 600 is an improvement over a speed of 54! Upgrade your wireless router and wireless adapters to ones that support the ‘n' wireless standard. 6. Upgrade to ADSL 2+ Internet speeds have also increased at little extra cost. By changing to the latest ADSL 2+ technology, you may be able to improve the time it takes to download 500Mb of files from 4 hours to 9 minutes! 7. Restrict ‘file streaming' Watching videos on the internet and listening to online radio stations can be fun. However if several people in your office are doing this at once, it will impact the speed of your computer network. Talk to your computer expert about the best way for you to remove or limit access to these sites. Our final (and most important) tip is to address little computer problems before they become big ones. If you notice that your computer is getting slower & slower, then call your computer expert. Like anything it can be more cost-effective to fix a minor problem straight away, rather than waiting for it to compound and then require major work. Or get some Expert advice from your local Computer Troubleshooters

On Site Mobile Computer Technician

    Keeping your business in business is our business. Service on demand is our most flexible service offering, simply call us whenever you need us for services such as: New equipment - Sales and installation. Data transfers from old to new systems Hardware - Installations, setups, repairs, routine maintenance and tune-ups. Software - Licensing, installation, upgrades and troubleshooting. Networks - Fixed and wireless, installation, support and troubleshooting. Server networks - Design, installation, support and maintenance. Email and internet - Setup, assistance and spam protection. Security - Internet (virus/spyware/trojans/malware) protection and removal. Data protection - Backups, storage and data recovery. Web - Website Design and hosting. Mobile email - Windows mobile, iphone and Blackberry setups and maintenance. On demand services are available to small business and home office customers without a service contract at an hourly rate (or fixed-fee pricing for carry-in and some special services). We recommend to optimise your businesses IT network performance that you form an ongoing relationship with your local Computer Troubleshooter, effectively making them your IT department. Having a Computer Troubleshooter as your dedicated IT support encourages a proactive IT management approach for planning and preventative maintenance, rather than a disaster recovery scenario which can mean disruption to your business and risk of signifi cant financial loss.

Networking & Systems

Purchasing new computers and hardware is easy, every retailer will sell you whatever they have in stock or on special. How do you know what is best for your business? At Computer Troubleshooters our business is managing IT networks and ongoing computer performance, we don’t derive the majority of our income from hardware sales. We can help design the right specifications for your needs on a holistic basis. If you purchase the hardware we will integrate it into your network. In putting together a network solution, upgrade or a simple hardware addition we can help in recommending the solution, quote on purchasing (if required) and integrating. This includes migrating data from an old computer/server to new hardware. Wireless routers – The quick and inexpensive alternative to fixed wire networks. Firewalls – Hardware based firewalls offering protection, flexibility and management. Switches – For the efficient transfer of information between multiple computers. Desktop computers – Customised to your specific requirements, applications and business plans. Desktop monitors – Energy efficient space saving flat screen monitors are available in many sizes. Laptop computers – Laptop specifications vary incredibly and need to take applications and storage requirement into account. Servers – As your business grows a server can provide access to email, calendaring, centralised file sharing, back ups and even remote secure access. Software upgrades – Upgrade paths to Windows 7 and Office 2010 are now available. Storage devices – Onsite external storage devices provide fast retrieval of recently deleted and archived files. Printers – Printer specifications vary considerably on networking capabilities,paper handling speeds and toner costs. We can recommend a solution that takes into account business needs as well as both upfront and ongoing costs.

    Cloud Computing

      Many businesses are finding benefi ts in not “owning” their hardware and remotely accessing software applications. Through a licensing agreement from a large provider they can experience scalability, fl exibility and ease of setup. The applications themselves are “hosted” in secure data rooms accessed by staff through an internet connection. Access to servers can also be rented saving on setup,maintenance, security and facility rooms cost. Hardware-as-a-Service (HaaS) Instead of paying up front for new computers and software, you could just pay a simple monthly fee to “rent” the technology you need, as you need it. With a HaaS solution all your technology expenses – hardware, software, maintenance and support – can be rolled into one easy monthly payment. Software-as-a-Service (SaaS) SaaS also known as software on-demand. Many applications, including customer CRM databases, email, collaboration tools and web meeting software can be accessed via the internet with licenses paid for as you need them. Solutions include: Microsoft exchange email - Implement enterprise-class email with calendars, sharing, delegation and synchronisation abilities. Microsoft SharePoint - Collaborate on projects, tasks, calendars and team calendars. Hosted office - Access hosted solutions for word processing, spreadsheets, database and CRM solutions. Google apps - The newest suit of office products from Google charged by the month per user. Hosted email archiving - Storage of historic emails for backup or regulatory purposes. Hosted security software - Flexible pay by the seat, pay by the month pricing. Hosted virtual servers - Virtualisation has allowed server benefi ts to be enjoyed economically for even the smallest organisations.

    Keyboard shortcuts

    Keyboard shortcuts can make it easier to interact with your computer because you don't need to use the mouse as often.

    The following table contains keyboard shortcuts that can help make your computer easier to use.

    Press this key

    To do this

    Right SHIFT for eight seconds

    Turn Filter Keys on and off

    Left ALT+left SHIFT+PRINT SCREEN (or PRTSCRN)

    Turn High Contrast on or off

    Left ALT+left SHIFT+NUM LOCK

    Turn Mouse Keys on or off

    SHIFT five times

    Turn Sticky Keys on or off

    NUM LOCK for five seconds

    Turn Toggle Keys on or off

    Windows logo key Picture of Windows logo key +U

    Open the Ease of Access Center

     

    The following table contains general keyboard shortcuts.

    Press this key

    To do this

    F1

    Display Help

    CTRL+C

    Copy the selected item

    CTRL+X

    Cut the selected item

    CTRL+V

    Paste the selected item

    CTRL+Z

    Undo an action

    CTRL+Y

    Redo an action

    DELETE

    Delete the selected item and move it to the Recycle Bin

    SHIFT+DELETE

    Delete the selected item without moving it to the Recycle Bin first

    F2

    Rename the selected item

    CTRL+RIGHT ARROW

    Move the cursor to the beginning of the next word

    CTRL+LEFT ARROW

    Move the cursor to the beginning of the previous word

    CTRL+DOWN ARROW

    Move the cursor to the beginning of the next paragraph

    CTRL+UP ARROW

    Move the cursor to the beginning of the previous paragraph

    CTRL+SHIFT with an arrow key

    Select a block of text

    SHIFT with any arrow key

    Select more than one item in a window or on the desktop, or select text within a document

    CTRL with any arrow key+SPACEBAR

    Select multiple individual items in a window or on the desktop

    CTRL+A

    Select all items in a document or window

    F3

    Search for a file or folder

    ALT+ENTER

    Display properties for the selected item

    ALT+F4

    Close the active item, or exit the active program

    ALT+SPACEBAR

    Open the shortcut menu for the active window

    CTRL+F4

    Close the active document (in programs that allow you to have multiple documents open simultaneously)

    ALT+TAB

    Switch between open items

    CTRL+ALT+TAB

    Use the arrow keys to switch between open items

    CTRL+Mouse scroll wheel

    Change the size of icons on the desktop

    Windows logo key Picture of Windows logo key +TAB

    Cycle through programs on the taskbar by using Windows Flip 3-D

    CTRL+Windows logo key Picture of Windows logo key +TAB

    Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

    ALT+ESC

    Cycle through items in the order in which they were opened

    F6

    Cycle through screen elements in a window or on the desktop

    F4

    Display the Address bar list in Windows Explorer

    SHIFT+F10

    Display the shortcut menu for the selected item

    CTRL+ESC

    Open the Start menu

    ALT+underlined letter

    Display the corresponding menu

    ALT+underlined letter

    Perform the menu command (or other underlined command)

    F10

    Activate the menu bar in the active program

    RIGHT ARROW

    Open the next menu to the right, or open a submenu

    LEFT ARROW

    Open the next menu to the left, or close a submenu

    F5

    Refresh the active window

    ALT+UP ARROW

    View the folder one level up in Windows Explorer

    ESC

    Cancel the current task

    CTRL+SHIFT+ESC

    Open Task Manager

    SHIFT when you insert a CD

    Prevent the CD from automatically playing

     

    The following table contains keyboard shortcuts for use in dialog boxes.

    Press this key

    To do this

    CTRL+TAB

    Move forward through tabs

    CTRL+SHIFT+TAB

    Move back through tabs

    TAB

    Move forward through options

    SHIFT+TAB

    Move back through options

    ALT+underlined letter

    Perform the command (or select the option) that goes with that letter

    ENTER

    Replaces clicking the mouse for many selected commands

    SPACEBAR

    Select or clear the check box if the active option is a check box

    Arrow keys

    Select a button if the active option is a group of option buttons

    F1

    Display Help

    F4

    Display the items in the active list

    BACKSPACE

    Open a folder one level up if a folder is selected in the Save As or Open dialog box

     

    The following table contains keyboard shortcuts for use with Microsoft keyboards.

    Press this key

    To do this

    Windows logo key Picture of Windows logo key

    Open or close the Start menu

    Windows logo key Picture of Windows logo key +PAUSE

    Display the System Properties dialog box

    Windows logo key Picture of Windows logo key +D

    Display the desktop

    Windows logo key Picture of Windows logo key +M

    Minimize all windows

    Windows logo key Picture of Windows logo key +SHIFT+M

    Restore minimized windows to the desktop

    Windows logo key Picture of Windows logo key +E

    Open Computer

    Windows logo key Picture of Windows logo key +F

    Search for a file or folder

    CTRL+Windows logo key Picture of Windows logo key +F

    Search for computers (if you are on a network)

    Windows logo key Picture of Windows logo key +L

    Lock your computer or switch users

    Windows logo key Picture of Windows logo key +R

    Open the Run dialog box

    Windows logo key Picture of Windows logo key +T

    Cycle through programs on the taskbar

    Windows logo key Picture of Windows logo key +TAB

    Cycle through programs on the taskbar by using Windows Flip 3-D

    CTRL+Windows logo key Picture of Windows logo key +TAB

    Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

    Windows logo key Picture of Windows logo key +SPACEBAR

    Bring all gadgets to the front and select Windows Sidebar

    Windows logo key Picture of Windows logo key +G

    Cycle through Sidebar gadgets

    Windows logo key Picture of Windows logo key +U

    Open Ease of Access Center

    Windows logo key Picture of Windows logo key +X

    Open Windows Mobility Center

    Windows logo key Picture of Windows logo key with any number key

    Open the Quick Launch shortcut that is in the position that corresponds to the number. For example, Windows logo key Picture of Windows logo key +1 to launch the first shortcut in the Quick Launch menu.

     

    The following table contains keyboard shortcuts for working with Windows Explorer windows or folders.

    Press this key

    To do this

    CTRL+N

    Open a new window

    END

    Display the bottom of the active window

    HOME

    Display the top of the active window

    F11

    Maximize or minimize the active window

    NUM LOCK+ASTERISK (*) on numeric keypad

    Display all subfolders under the selected folder

    NUM LOCK+PLUS SIGN (+) on numeric keypad

    Display the contents of the selected folder

    NUM LOCK+MINUS SIGN (-) on numeric keypad

    Collapse the selected folder

    LEFT ARROW

    Collapse the current selection (if it is expanded), or select the parent folder

    ALT+LEFT ARROW

    View the previous folder

    RIGHT ARROW

    Display the current selection (if it is collapsed), or select the first subfolder

    ALT+RIGHT ARROW

    View the next folder

    CTRL+Mouse scroll wheel

    Change the size and appearance of file and folder icons

    ALT+D

    Select the Address bar

     

    The following table contains keyboard shortcuts for working with Windows Sidebar.

    Press this key

    To do this

    Windows logo key Picture of Windows logo key +SPACEBAR

    Bring all gadgets to the front and select Sidebar

    Windows logo key Picture of Windows logo key +G

    Cycle through Sidebar gadgets

    TAB

    Cycle through Sidebar controls

     

    The following table contains keyboard shortcuts for working with Windows Photo Gallery.

    Press this key

    To do this

    CTRL+F

    Open the Fix pane

    CTRL+P

    Print the selected picture

    ENTER

    View the selected picture at a larger size

    CTRL+I

    Open or close the Details pane

    CTRL+PERIOD (.)

    Rotate the picture clockwise

    CTRL+COMMA (,)

    Rotate the picture counter-clockwise

    F2

    Rename the selected item

    CTRL+E

    Search for an item

    ALT+LEFT ARROW

    Go back

    ALT+RIGHT ARROW

    Go forward

    PLUS SIGN (+)

    Zoom in or resize the picture thumbnail

    MINUS SIGN (-)

    Zoom out or resize the picture thumbnail

    CTRL+Mouse scroll wheel

    Change the size of the picture thumbnail

    CTRL+B

    Best fit

    LEFT ARROW

    Select the previous item

    DOWN ARROW

    Select the next item or row

    UP ARROW

    Previous item (Easel) or previous row (Thumbnail)

    PAGE UP

    Previous screen

    PAGE DOWN

    Next screen

    HOME

    Select the first item

    END

    Select the last item

    DELETE

    Move the selected item to the Recycle Bin

    SHIFT+DELETE

    Permanently delete the selected item

    LEFT ARROW

    Collapse node

    RIGHT ARROW

    Expand node

    Keyboard shortcuts for working with videos

    J

    Move back one frame

    K

    Pause the playback

    L

    Move forward one frame

    I

    Set the start trim point

    O

    Set the end trim point

    M

    Split a clip

    HOME

    Stop and rewind all the way back to the start trim point

    ALT+RIGHT ARROW

    Advance to the next frame

    ALT+LEFT ARROW

    Go back to the previous frame

    CTRL+K

    Stop and rewind playback

    CTRL+P

    Play from the current location

    HOME

    Move the start trim point

    END

    Move to the end trim point

    PAGE UP

    Seek to nearest split point before the current location

    PAGE DOWN

    Seek to nearest split point after the current location

     

    The following table contains keyboard shortcuts for working with the Help viewer.

    Press this key

    To do this

    ALT+C

    Display the Table of Contents

    ALT+N

    Display the Connection Settings menu

    F10

    Display the Options menu

    ALT+LEFT ARROW

    Move back to the previously viewed topic

    ALT+RIGHT ARROW

    Move forward to the next (previously viewed) topic

    ALT+A

    Display the customer support page

    ALT+HOME

    Display the Help and Support home page

    HOME

    Move the to beginning of a topic

    END

    Move to the end of a topic

    CTRL+F

    Search the current topic

    CTRL+P

    Print a topic

    F3

    Move to the Search box

New in Windows 7

The → symbol stands for the right arrow key, ← for the left arrow key, etc.

Win+ Maximize the current window
Win+ If the current window is maximized, restore it; if the current window is restored, minimize it
Win+ Dock the current window to the left half of the screen
*If it is already docked left, it is moved to the right half of the screen
*If it is already docked right, it is restored to its original size
Win+ Dock the current window to the right half of the screen
*If it is already docked right, it is moved to the left half of the screen
*If it is already docked left, it is restored to its original size
Win+Shift+ Move current window to the left monitor (with dual monitors)
Win+Shift+ Move current window to the right monitor (with dual monitors)
Win+Home Minimize all but the current window
Win+Space Peek at the desktop
Win+[Plus sign] Zoom in
Win+[Minus sign] Zoom out
Win+P Open the projection menu (generally used for laptops connected to projectors)
Alt+P In Explorer, show/hide the preview pane

Taskbar Modifiers (New in Windows 7)

Shift+Click Open a new instance of the program
Ctrl+Click Cycle between windows in a group
Middle Click Open a new instance of the program
Ctrl+Shift+Click Open a new instance of the program as Administrator
Shift+Right-Click Show window menu

Managing Windows

Alt+F4 Close the active window
Alt+Tab Switch to previous active window
Alt+Esc Cycle through all open windows
Win+Tab Flip 3D
Ctrl+Win+Tab Persistent Flip 3D
Win+T Cycle through applications on taskbar (showing its live preview)
Win+M Minimize all open windows
Win+Shift+M Undo all window minimization
Win+D Toggle showing the desktop
Win+ Maximize the current window
Win+ If the current window is maximized, restore it; if the current window is restored, minimize it
Win+ Dock the current window to the left half of the screen
*If it is already docked left, it is moved to the right half of the screen
*If it is already docked right, it is restored to its original size
Win+ Dock the current window to the right half of the screen
*If it is already docked right, it is moved to the left half of the screen
*If it is already docked left, it is restored to its original size
Win+Shift+ Move current window to the left monitor (with dual monitors)
Win+Shift+ Move current window to the right monitor (with dual monitors)
Win+Home Minimize all but the current window
Win+Space Peek at the desktop
Win+[Plus sign] Zoom in
Win+[Minus sign] Zoom out

Starting Programs

Win+1 Open the first program on your Quick Launch bar
Win+2 Open the second program on your Quick Launch bar
Win+n Open the nth program on your Quick Launch bar
Win+U Open the ease of access center
Win+F Open the search window
Win+X Open the Mobility Center
Win+E Open Explorer
Win+R Open the Run window
Win+B Move focus to notification tray (the right-most portion of the taskbar)
Win+P Open the projection menu (generally used for laptops connected to projectors)
Win+Pause Open the System Properties portion from the Control Panel
Ctrl+Shift+Esc Open Windows Task Manager

Logging In And Out

While the below shortcuts seem unwieldy because of their length, they're quite easy to remember once you try them out a few times.

Win, , Enter Shutdown
Win, →, →, R Restart
Win, →, →, S Sleep
Win, →, →, W Switch Users
Win+L Locks computer

Viewing Folders With Explorer

Alt+ Go back
Alt+ Go forward
Alt+ Go up a directory
Alt+D Move focus to address bar
Alt+D, Tab Move focus to search bar
Alt+Enter Open the Properties window of the current selection
Ctrl+Mousewheel Change the view type (extra large, small, list view, detail, etc.)
Alt+P Show/hide the preview pane

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